TeleDirect Call Center is a full service on demand call center consistently recognized for giving outstanding customer service.
(prHWY.com) August 16, 2012 - Sacramento, CA -- Sacramento, California (July 30, 2012) - Thank You for Calling, TeleDirect's live message center solution, raises the bar for security within its industry by being the only ISO 27001 compliant outsourced call center in the United States.
The ISO 27001 certification earned by TeleDirect reflects the company taking the security of their clients' information very seriously; they are committed to following high standards in doing so. The Thank You For Calling service becomes an industry benchmark for being the only answering service offered by an ISO 27001 facility.
The International Organization for Standardization (ISO) developed the ISO 27001 standard for Information Security Management Systems. Getting an ISO 27001 certification from the Geneva-based organization entails a large amount of effort on the part of the applicant company.
The process examines and evaluates a call center's entire structure. When a call center chooses to abide by the tenets of the ISO 27001 certification process, it must work to correct any flaw should it fall short of the standards set by the ISO.
Due to the risk of identity theft, call centers strive to maintain a stringent policy to protect relevant client data. ISO 27001 compliance is an assurance that proprietary information is kept secure by practices that follow a high set of standards.
TeleDirect Call Center is a full service on demand call center consistently recognized for giving outstanding customer service. It is also the only on demand call center to have achieved ISO 27001 Information Security Management certification among the 57 American companies given the same certification.
For more information on the Thank You For Calling answering service, call 800-905-1065 or go to
www.ThankYouForCalling.net.
About Thank You For Calling
Thank You For Calling is a live message center fully equipped to handle a high volume of calls. Outsourced answering solutions such as Thank You for Calling help SME business owners handle calls while they attend to other matters that also help their businesses grow.
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