Righttrack Consultancy is a reputed learning and training service provider. Their main focus is providing in-house training solutions to public and private companies in the UK.
(prHWY.com) November 18, 2010 - Redditch, United Kingdom -- For Immediate Release
Customer service training is critical to the success of any business today, and the Righttrack Consultancy is pleased to offer a range of customer service training to enable businesses to achieve that success.
Redditch, United Kingdom, November 18th, 2010- Customer service training is critical to the success of any business, and with over 21 years experience delivering a range of customer service training programmes, the Righttrack Consultancy (
http://www.righttrackconsultancy.co.uk) is able to provide businesses with the training needed for a business to succeed in today's highly competitive market.
The Righttrack Consultancy is able to offer customer service training in a range of formats, from bespoke customer service training packages which help to target specific issues or needs which the business may be currently facing, as well as either one day or two day customer service training programmes covering a range of customer service aspects.
Issues and areas which the Righttrack Consultancy is able to provide customer service training on include an advanced customer service issues session, customer service telephone issues, customer service face-to-face issues, complaints handling, developing a customer focus and managing customers successfully.
Although this broad range of customer service training packages available from the Righttrack Consultancy has helped many businesses over the last 21 years and more to develop and improve their customer service department considerably, as well as offering individual members of staff the opportunity to extend their own skills and abilities, many businesses and organisations approach the Righttrack Consultancy in order to take advantage of their modular training programmes as well is their bespoke packages available. There bespoke customer service training packages and their ready to go training programmes are available to compare side-by-side on their website.
For more information about their customer service training programmes available, visit
http://www.righttrackconsultancy.co.uk/training/customer-service-training/
About Righttrack Consultancy
Righttrack Consultancy has been delivering customer service training and management training to businesses and organisations for over 21 years.
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