Wholesale Online Sellers Need To Talk To Customers Now To Prevent Fallout : Chinavasion
Peak seasons for consumer demand often overwhelm traditional postal services, which is why retailers of wholesale online goods need to act fast in minimizing or even eliminating the customer fallout that results from late deliveries.
(prHWY.com) January 4, 2013 - shenzhen, China -- Shenzhen - The US and UK postage systems have been backed up this year due to high demand and low budgets, which is why eBay dropshippers and wholesale online [http://www.chinavasion.com/shipping_information.html] sellers should contact customers as soon as possible to prevent a sea of negative feedback, says China-based gadget supplier Chinavasion.
"High-demand seasons - like Cyber Monday, Black Friday and the Christmas Season - often choke traditional postage systems to the point where they cannot be relied upon for wholesale online shipping," says Chinavasion PR manager Rose Li."If retailers don't plan ahead and alert their customers about possible delays in wholesale shipping, then they risk losing hard-earned trust and even their merchant accounts in one fell swoop."
Commerce site eBay is one example . Prompt shipment is a major criteria in eBay's rating system, with even a single late or undelivered product capable of shutting down a retailer's merchant account. This makes Li's warning all the more important for online wholesaling retailers.
"Retailers have to coordinate with their wholesale supplier to check if all items are properly stocked," says Li. "This is especially important for retailers that have partnered up with a wholesale distributor via a dropshipping program."
"This also means that retailers have to do a fair bit of research about what products will most likely sell well. Pre-ordering them from their wholesale online suppliers ahead of high-demand seasons helps prevent a lot of grief, especially since the wholesale source itself will be busy delivering goods to other retailers during peak seasons."
Li adds that retailers also need to sign up for email or SMS alerts like the US Postal Service's "My Choice" service. This will let them know ASAP when their shipments are rerouted or rescheduled.
"If all else fails and you know your package will arrive late, then you could offer some sort of compensation to your customer to cushion the impact of the late delivery," says Li.
Looking for a reliable
wholesale online supplier that delivers anywhere around the world? Then you may like what you see in Chinavasion. The gadget wholesaler was established in 2005 and has since garnered 360,000 regular buyers - all depending on Chinavasion to keep their businesses up and running. Visit Chinavasion.com to learn more!
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