Novus Call Centers Offer Virtual Receptionist Services

Novus Call Centers is offering virtual receptionist services for various organizations and businesses.

Orem, UT (prHWY.com) October 19, 2012 - Orem, Utah (September 28, 2012) - Novus Call Centers is offering virtual receptionist services for various organizations and businesses. These services aim to help companies save time and money when completing phone transactions.

In today's high-pressure work environments, companies meet a steady stream of clients seeking their services over the phone. But even their own employees can get swamped with too many calls coming their way and do not get to answer every customer.

Studies have shown that 75% of first-time callers to a small business do not leave voicemails if they only reach an automated answering service. Instead, they seek a live operator--and are likely to just call another business to speak to one.

To avoid this scenario, Novus Call Centers can assign a well-trained live virtual receptionist to field calls for their clients. Their agents are trained to handle calls according to the client company's guidelines on specific customer greetings, call-routing protocols, and options for handling urgent or after-hours calls. Agents are also encouraged to be positive and professional in handling a call.

Moreover, Novus Call Centers uses the most advanced communications technology to process calls immediately, eliminating the need for voicemail boxes that would only be answered the next business day. The company gives clients their own special local or toll-free phone numbers as part of their account.

The company also offers a premium services package containing more advanced functions under the AccessNovus application. These cover handling multiple toll-free numbers, following up outbound calls, and managing schedules.

Companies seeking fast and credible virtual receptionist support can visit www.NovusCall.com or contact 888-996-6887 for inquiries.

About Novus Call Centers

Novus Call Centers is a private office-solutions company based in Orem, Utah. The business specializes in answering live calls and handling messages for companies in various industries such as health care providers and law firms. The office is located at 555 South State St. To learn more, visit www.NovusCall.com today.

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Categories: Computers

Press Release Contact
555 So. State St., Orem, UT 84058
888-996-6887

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