Elsinore Technologies Releases ScreenConnect 1.9

Latest update includes reverse screen sharing and new plug-in architecture

Raleigh, NC (prHWY.com) November 5, 2010 - Elsinore Technologies (http://www.elsitech.com), a leading provider of on-premises issue management and remote support software, announced the release of ScreenConnect 1.9. ScreenConnect is a self-hosted remote support solution that provides users the capability to access and control computers remotely. This release, ScreenConnect 1.9, provides functionality and enhancements to core feature sets to improve the overall user experience.

Enhancements
* Reverse screen sharing
* Plugin architecture for enterprise solutions
* Android Windows authentication support
* Improved proxy support
* Android client enhancements
* Much more

One key feature, reverse screen sharing, is a major draw for many customers. With reverse screen sharing, a technician can share his screen with the client, perhaps for training or demonstration purposes.

Other features included in this update aim to make the technician's life easier and improve software performance. The screen recording function now uses less CPU and memory. Additional functions have been added to the Android app, such as selecting the screen quality. And the proxy support has been extended to include most conventional and a few unconventional setups, making connections to those clients easier.

"We're very pleased with how ScreenConnect has taken off," says Jeff Bishop Business Development Manager. "1.9 is a very targeted, we wanted to button up some of the existing functionality to eliminate potential pain points for customers and further cement our dedication to providing a remote support solution that just works."

About Elsinore Technologies
With more than 3000 customers worldwide and 15 years of experience, Elsinore Technologies is a leading provider of quality on-premises server based software applications. Headquartered in Raleigh, NC, Elsinore's software applications provide organizations of all sizes highly extensible and flexible tools at prices that companies can afford.

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Tag Words: remote access, remote support software, remote support, screen connect

Categories: Software

Press Release Contact
Jeff Bishop
Elsinore Technologies
Phone: (919) 532-0022 ext 415
bizdev@elsitech.com

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