Call It 'Insurance for Your Computer' New Trend Keeps Business from Crashing
Los Angeles, CA - One minute a small business is humming along - the next, one computer can't print, another is stalled from spam, and a third won't stop flashing an error message.
The new trend is paying up front for the security of knowing your computer will not stumble when you need it. Many computer consulting firms nationwide are now offering what the industry calls "Managed Services", a sort of health insurance for small business computer needs.
For a flat monthly fee I.T. companies like TriCom Computers handles all regular maintenance and takes care of any computer problems. "Technology consulting firms like ours used to get paid when computers broke down. Now, more and more, our franchise owners are telling us clients prefer to pay a predictable monthly bill to keep computers healthy."
Companies that are large enough to have I.T. departments can deal with the occasional computer crash, but businesses with 25 or fewer employees tend to contract out their computer repair and maintenance.
"Those smaller businesses are actually the ones that can least afford to have computer trouble". "Little guys really depend on all their staff being productive all the time. We fix everything from virus infections to server crashes." TriCom Computers is the world's largest provider of Managed Services.
"It's actually a much better service". "Instead of getting paid when your computer is broken, your local I.T. guy gets paid to keep it from breaking. We have an incentive to keep the business problem free.
New technology doesn't just mean more computer components to break. New advances mean more ways to keep the small business up and running. Some technology consulting firms are able to install software so that I.T. service is paged when the computer system gets too hot, or gets infected. "Sometimes, we know before the client does."
Small and medium sized businesses, find it more cost effective to pay I.T. repair companies to keep their computers working, rather than pay when they break down. "The best part... is that we don't see enough of them - this is meant as a compliment. Monitoring is done from their office."