Remi Wins Bronze at the 7th Annual Stevie Awards for Sales & Customer Service

Remi was presented with a Bronze Stevie® Award in the Contact Center Manager of the Year category during the 7th Annual Stevie Awards for Sales & Customer Service gala banquet on February 25, 2013 at Paris Hotel in Las Vegas, Nevada.

Charlotte, NC (prHWY.com) March 7, 2013 - Remi, a leading provider of Equipment Maintenance Management Programs, was presented with a Bronze Stevie® Award in the Contact Center Manager of the Year category during the 7th Annual Stevie Awards for Sales & Customer Service. The awards were presented to honorees during a gala banquet on February 25, 2013 at Paris Hotel in Las Vegas, Nevada. The Stevie Awards, which organizes some of the most prestigious business awards, both nationally and internationally, present the Sales & Customer Service Awards to recognize the achievements of sales, business development, and customer service professionals.

Liz Barnes, Remi's Service Center Manager, was nominated for the Contact Center Manager of the Year, a brand new category this year. More than 1,100 entries from organizations of all sizes and in virtually every market segment were submitted to this year's competition, an increase of 10% over 2012. More than 100 members of eight specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

Competition was fierce, but Liz was named a Finalist and ultimately won the 2013 Bronze Stevie® Award in the Contact Center Manager of the Year category. "We've had incredibly encouraging response from our customers that utilize the Remi centralized call center to maintain their hardware, and Liz is the cornerstone of our client facing Service Center" remarks Mike Van Derveer, Remi's Chief Operating Officer. "Her efforts impact the Remi customer experience, both directly with her delicate handling of our client base, and indirectly by her enthusiasm and positive reinforcement within the organization." As the year continues, we expect great things from Liz! Remi will also be participating in the upcoming 11th Annual American Business Awards, The Stevies™, so stay tuned!

Jennifer Daugherty is a Business Development Coordinator at Remi, the lower cost alternative to equipment manufacturer service agreements and extended warranties. Since 1998, Remi has been providing Equipment Maintenance Management Programs to the five major market segments: government, healthcare, education, financial, and commercial. To learn more about Remi and the services they provide, visit www.theremigroup.com or call 1-888-451-8916, #1.

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Tag Words: the stevie awards, contact center, customer service, remi, service center

Categories: Business

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